Frequently Asked Questions
Which services are best for me?
Which services are best for me?
Which services are best for me?
If you have a medical condition that requires medical nutrition therapy (MNT) then we suggest that you book in for a dietetic consultation, which uses established dietetic practices for treating health conditions.
If you're interested in treatment methods and programs that are holistic, incorporate wellbeing, herbal supplements and functional health testing, then a naturopathic consultation is most suitable for you.
How many sessions will I need?
Which services are best for me?
Which services are best for me?
If you'd like to chat about whether we're a good fit for your needs we offer free discovery calls. You can book online for a 10 minute phone chat.
3-5 consultations would be a good start for chronic health problems of 6 months or more.
For long standing and complex health problems then a 12 month membership is available for coaching and support.
What's the process?
Which services are best for me?
How do I make an appointment?
An Initial Consultation is the step in which we assess your needs and goals, identify health priorities to treat, develop a plan of action, and draft a treatment program.
We then follow-up for your response to the treatment plan, arrange for further tests and investigations (if needed), and review how the plan is working for you.
As you progress we then transition to maintaining your progress and setting you up for the future.
How do I make an appointment?
Can I get a health fund rebate?
How do I make an appointment?
It's easy - simply click on BOOK IN from the menu above where you'll be taken to the online booking system.
You'll receive an SMS confirming your appointment and an email with a link to the Pre-Assessment Form which gathers information about your health and helps us to prepare for your initial consultaiton.
You can also get ahead by clicking on FORMS from the menu above and you can access the PRE-ASSESSMENT FORM directly.
Can I get a Medicare rebate?
Can I get a health fund rebate?
Can I get a health fund rebate?
Medicare provides rebates only for dietetic services provided under a Medicare Chronic Disease Management Plan or an Eating Disorders Management Plan. Your GP can determine your eligibility. (Naturopathic services aren't available under Medicare.)
Please note that we no longer offer bulk billng for Chronic Disease Management Plans or an Eating Disorder Plans.
You will however be able to claim a Medicare rebate if you have this type of referral.
Can I get a health fund rebate?
Can I get a health fund rebate?
Can I get a health fund rebate?
Some health funds offer rebates for Dietetics under their Extras Cover, however this varies so please check with your fund.
Unfortunately naturopathy is no longer supported by private health cover so rebates aren't available for naturopathic services.
Private health fund claiming is available in-clinic via Healthpoint. You can check the list of participating health funds below.
Gap payments can be made via EFTPOS or credit card.
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